1. Acceptance of terms
By accessing or using the Finance AI service operated by wGrow Technologies Pte Ltd (“we”, “us”, “our”), you (“you”, “your”, the “Customer”) agree to be bound by these Terms of Service. If you do not agree, do not use the service.
2. The service
Finance AI is a software-as-a-service product that performs AI-assisted bookkeeping, period close, GST and corporate-income-tax preparation, ACRA support, and group consolidation, with human Chartered Accountant review on every signed-off period. Specific scope is defined in your subscription or order form.
3. Account registration and eligibility
To use the service, you must (a) be at least 18 years old, (b) be authorised to bind the Customer entity, (c) provide accurate registration information, and (d) maintain the security of your credentials. You are responsible for all activity under your account.
4. Customer data — ownership and licence
You own all data you submit to the service (“Customer Data”). You grant us a limited, non-exclusive licence to process Customer Data solely to provide and improve the service for you. We will not use Customer Data to train AI models, sell Customer Data, or share Customer Data with third parties except as needed to operate the service (e.g. our Postgres host) or as required by law.
5. Fees, billing, and refunds
Fees are stated on /pricing or in your order form. Charges are billed monthly or annually in advance in Singapore Dollars (or another currency we agree to in writing). Late payment may suspend the service after 14 days’ written notice. Fees are non-refundable except where required by law or expressly stated in your order form.
6. Acceptable use
You will not (a) use the service to violate any law, (b) attempt to circumvent the access controls or rate limits, (c) reverse-engineer the service, (d) use the service to process data of third parties without their consent, (e) upload malware, or (f) use the service to compete with us. We reserve the right to suspend accounts that violate these terms after reasonable notice.
7. Suspension and termination
Either party may terminate for material breach not cured within 30 days of written notice. We may immediately suspend the account for security incidents, payment default beyond 30 days, or to comply with law. On termination, you may export your data for 30 days, after which we will delete it unless required by Singapore law to retain (e.g. ACRA / IRAS audit periods).
8. Intellectual property
All rights, title, and interest in the service, including all software, models, prompts, documentation, and outputs not constituting Customer Data, remain with us. Outputs generated against your Customer Data are jointly owned with you for the purposes of using the service and reproducing them for audit, regulator, or internal-management purposes.
9. Confidentiality
Each party will protect the other’s confidential information using the same care it uses for its own confidential information (not less than reasonable care). Confidential information does not include information that is public, was already known, was independently developed, or is required to be disclosed by law.
10. Warranties and disclaimers
We warrant that the service will perform substantially in accordance with the documentation. EXCEPT FOR THIS WARRANTY, THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE SERVICE IS A TOOL — IT IS NOT A SUBSTITUTE FOR PROFESSIONAL ACCOUNTING, TAX, OR LEGAL ADVICE. FINAL RESPONSIBILITY FOR YOUR FINANCIAL STATEMENTS, TAX FILINGS, AND ACRA SUBMISSIONS REMAINS WITH YOU AND YOUR DIRECTORS.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY SINGAPORE LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, WILL NOT EXCEED THE FEES YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY.
12. Indemnification
You will indemnify us against claims arising from (a) your Customer Data infringing third-party rights, (b) your breach of these Terms, or (c) your use of the service in violation of law. We will indemnify you against third-party claims that the service infringes their intellectual-property rights, subject to standard procedural conditions (prompt notice, our control of defence, no settlement without our consent).
13. Governing law and jurisdiction
These Terms are governed by the laws of Singapore. Disputes arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the Singapore courts, except that we may seek injunctive relief in any court with jurisdiction over you to protect our intellectual property.
14. Changes to terms
We may revise these Terms from time to time. Material changes will be notified to your account email at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.
15. Contact
Questions about these Terms: [email protected] · wGrow Technologies Pte Ltd, Singapore.